Delivery Information
Everything you need to know about our delivery zones, charges and timelines for Busia County and beyond.
Free Delivery
We offer FREE delivery on all orders above KSh 5,000 within Busia Town and surrounding areas.
Orders below KSh 5,000 attract a small delivery fee depending on your location (see table below).
Delivery Charges — Busia County
Our delivery charges depend on your distance from our Busia Town hub. Here's the breakdown:
| Location | Under KSh 5,000 | Above KSh 5,000 |
|---|---|---|
| Busia Town (Central, Market, Hospital, Customs) | KSh 100 | FREE |
| Busia Outskirts (Bumala, Nambale, Matayos, Butula) | KSh 200 | FREE |
| Wider Busia County (Funyula, Port Victoria, Budalangi) | KSh 300 | FREE |
| Neighbouring Counties (Bungoma, Kakamega, Siaya, Kisumu) | KSh 400 | KSh 200 |
| Rest of Kenya (Nairobi, Mombasa, Nakuru, Eldoret) | KSh 600 | KSh 300 |
| Remote / Hard-to-reach areas | Contact us for a custom quote | |
Delivery Time
We know your time is valuable. Here's how fast we deliver:
Busia Town
Same-Day Delivery
Busia Outskirts
1 Business Day
Rest of Kenya
2 – 4 Business Days
Express Same-Day
Before 12 PM (fee applies)
Same-day delivery is available for orders placed before 12:00 PM within Busia Town. Orders after noon are delivered the next business day.
Payment on Delivery
For customers within Busia Town and nearby areas, we offer Cash on Delivery and M-Pesa on Delivery — pay when you receive your order.
For orders outside Busia County, payment is required upfront via M-Pesa, Visa, Mastercard, or PayPal.